FOCUS CARDS
Expert IT support. On your terms.
Flexible IT Support when you need it.
Prepaid engineering hours give your team access to Forensic IT expertise without committing to a traditional support contract.
HOW FOCUS CARDS WORK
Choose the support tier and purchase at least 25 hours.
Apply hours toward troubleshooting, analysis, engineering support, and approved project work.
Get technical expertise for your business.
Choose Your Support Tier
Two options. The expertise your team needs.
STANDARD
Remote support during business hours.
Starting at
$175 / hour
25-hour minimum purchase
PREMIUM
Support beyond business hours, with scheduled on-site availability.
Starting at
$350 / hour
25-hour minimum purchase
Compare Your Options
| Feature | Standard | Premium |
|---|---|---|
| Support hours | Business hours | 24/7 |
| Support delivery | Remote | Remote + scheduled on-site |
| Minimum purchase | 25 hours | 25 hours |
| Volume discounts | Available | Available |
Standard on-site support requires a separate emergency ticket.
Emergency On-Site Support
For major incidents affecting production that require urgent on-site assistance, contact our team to discuss your situation, engineer availability, and applicable emergency service rates.
Emergency support is arranged separately from your standard Focus Card services.
Not sure which Focus Card fits your needs?
Our team can help you determine the appropriate support level and number of engineering hours.
Talk directly with a U.S.-based engineer. No sales pressure. Just honest guidance.